At James Wild Herbs, we are committed to ensuring our customers’ satisfaction with every purchase. We understand that there may be situations where you need to return a product, and we are here to assist you with our return policy.

1. Eligibility for Returns:
   • You may be eligible for a return if:
     • You have received a damaged or defective product.
     • The product you received is different from the one you ordered.
     • You are dissatisfied with the product for a valid reason.
2. Timeframe for Returns:
   • To initiate a return, please contact us within 14 days of receiving your order.
3. Return Process:
   • To request a return, please follow these steps:
     • Contact our customer support team at [info@jameswildherbs.in] or call us at [+91 9719054702].
     • Provide your order number, details of the product you wish to return, and the reason for the return.
     • Our customer support team will guide you through the return process.
4. Return Conditions:
   • To be eligible for a return, the product must be in its original condition, including the original packaging.
   • Please ensure that the product is unused, undamaged, and in a resalable condition.
   • All tags, labels, and accessories must be included.
5. Return Shipping:
   • James Wild Herbs will provide instructions for returning the product. The cost of return shipping may be covered by James Wild Herbs in case of damaged or incorrect products.
   • If you are returning a product for any other reason, you may be responsible for the return shipping costs.
6. Refund Process:
   • Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund.
   • If the return is approved, we will process the refund to your original payment method within 7 business days.
7. Exchanges:
   • We do not currently offer direct product exchanges. If you wish to exchange a product, please return the item as per our policy and place a new order for the desired product.
8. Contact Information:
   • If you have any questions or concerns about our return policy, please feel free to reach out to us at info@jameswildherbs.in or +91 9719054702. Our dedicated customer support team is here to assist you.

James Wild Herbs reserves the right to update or modify this return policy at any time. Please check our website or contact our customer support for the most up-to-date information regarding returns.

Thank you for choosing James Wild Herbs. We appreciate your trust and value your satisfaction as our customer.